Useful Information

CANCELLATIONS / AMENDMENT / NO SHOW
For both FIT & GIT:
If a reservation is cancelled or modified between 30 to 15 days prior to the arrival date 30% of the total
amount will be charged.
If a reservation is cancelled or modified between 15 to 3 days prior to the arrival date 50% of the total
amount will be charged.
If a reservation is cancelled or modified less than 3 days prior to the arrival date, or in case of no-show, then
100% of the total amount will be charged.

ACCIDENT WAIVER & RELEASE OF LIABILITY
We understand that the Mekong Elephant Park will not be held legally responsible or liable for any
accidents that occur, any medical expenses in cured, or any damage or loss of property during a visit on
site.
We agree that in the event that I/we require basic emergency medical care, I/we give permission for
Mekong Elephant Park staff to provide such care and/or to seek professional medical advice or treatment
if necessary.

We understand whilst on site, I/we may be photographed. I/We agree to allow photos, videos of film
likeness to be used for any legitimate purpose (ex: brochures, social media…)
All visitors to the Mekong Elephant Park are requested to fill in and sign an online accident and liability
waiver. It is the responsibility of the agent/DMC/Tour Operator to make sure that all guests have completed
this process.

A form will be given before you begin the tour